Orders will be shipped within 1-5 business days unless otherwise specified. Check your junk email for outgoing shipping notifications as most get sent there automatically. Shipping delays could be expected due to COVID-19. Please feel free to contact us at firstname.lastname@example.org with any questions about your order. When choosing your shipping method at checkout, if you choose untracked shipping, unfortunately lost packages are at the expense of the buyer.
Unfortunately due to the nature of the product and hygiene related issues returns are not available.